Time: It’s a luxury organizations no longer have. Deliver Incremental value on a regular basis. Do more with less. ‘Big Bang’ is too big and too expensive. Only rarely does a project call for meticulous planning with return after multiple years. But it’s still vital to be right first time, with the flexibility to continually enhance.
Confidence: To make decisions that make a difference. Decisions that streamline, consolidate, rationalise - without diminishing the ability to deliver. Decisions that enhance your customer’s experience. Decision that deliver positive financial impact. Decisions that differentiate a business from the pack.
Understanding: Fact-based visibility of the business is essential to know how it works, where to improve it, and how to improve it. Valid data collected by engaging all parts of the business.
Business Optix - A Unique Approach, a Trusted Partner: Using our software and working with our people, business people rapidly build models that reflect the way the business works and how it could work. Multi-billion dollar organisations use those models to communicate a common understanding of how the business functions or could function, to quantify and prioritise opportunities for improving the business, and to build a life-cycle platform for managing and driving continuous performance improvement.
Powerful: Capture the reality of the business. Develop an integrated view of process, people and technology. Quantify “as-is” processes and related costs, time and resources. Rapidly develop a view of the overall business. From this landscape, identify change candidates and quantify those alternatives. Publish this information - to PDF, to HTML, to Excel - at the push of a button. Ensure model governance and integrity with straightforward change and version controls.
Simple: Learn to use it in minutes. Become proficient in a few hours. Generate meaningful results in a few days. Use it to facilitate productive dialogues with customers - both internal and external. It’s intuitive software that can easily become part of your daily working environment.
Flexible: Configure the model so it captures the information that accurately reflects your organisation. Configure the output style to match your “standard” PDF document or Webpage style. Import diagrams for re-use from other tools such as Visio; bi-directional exchange of model information with other tools such as Business Process Workflow and Analytics packages. Output standard operating procedure documents or export through the LMS (Learning Management System) connector to build auditable training modules.
A platform for continuous improvement: The integrated repository (library) stores the results of initial, subsequent (and prior) initiatives. Report on the repository to measure and assess program progress and results. As the population of the library grows, the accumulated knowledge supports an increasingly integrated understanding of the business.
Trusted, Dedicated, Proven: Business Optix Consultants have an abiding interest and capability in helping clients drive performance initiatives. Our services team exploits skills and methodologies honed through years of successful programme delivery. They focus on achieving key business priorities—such as cost optimization, organizational transformation, resource rationalisation, and revenue expansion.
Our internal services team, complemented by a selected associate network, possess deep knowledge within our target sectors: Financial Services, Healthcare, and Outsourcing.
Training: Business Optix training focuses on enabling business people to become proficient in developing, managing and enhancing business models. Training is deliverable in both classroom and LMS (Learning Management System). Typically delivered within one to three days, depending on student class size and experience, introductory training first familiarizes Authors with using the product feature set. Follow-on sessions enable application of that knowledge in building and managing a library to achieve performance improvements and establish best-practice libraries. In-depth courses covering a range of business / performance improvement topics are available - contact us to find out more.
Configuration and Technical Services: Business Optix products are extremely easy to install and configure. However, as with any new technology, it’s always good to know that experienced help is close at hand. The Technical Services team can guide clients through new system setup, provide configuration assistance / training to tailor input “stencils” to capture client-specific data and to format output “styles” to match corporate standards, and to advise system administrators on site-specific queries.
Business Optix software brings value to any industry which relies on effective use of resources. Business Optix clients achieve streamlined operations and related positive cost impact, increased productivity on an ongoing basis, with the consequential benefits of mutually rewarding client relationships and increased return on capital.
Business Optix solutions, built in conjunction with the in-depth sector knowledge of our Solution Partners, meet these objectives.
Healthcare:
Challenged with a continuing need to do more with less, the focus is on sustaining quality, improving services and meeting rising demand in a climate of shrinking resources and budget. To achieve such transformational change, we enable initiatives that deliver re-useable, ongoing improvements to both quality and productivity, while empowering staff to provide a rewarding patient experience.
Financial Services:
Recent years have accelerated the need to manage in the face of change. Deliver a positive, integrated customer experience for a larger share of wallet. Standardize and rationalize services across lines of business. Outsource appropriate activities. Identify, quantify and capitalize on opportunities for consistency and leverage arising from M&A. Ensure new products pass risk and liquidity minimums. Varied, evolving and emerging compliance regulations enforce the requirement for clear policy and procedural communication and execution. All of this deliverable “as soon as”... simple really.
Outsourcing:
Competition heats up while clients seek more value for money. Employ a client-engagement tool that embodies your methodology to drive business conversations with potential clients. Establish fact-based bids on what can be improved and why. Reduce risk-based pricing components. Generate version-controlled bid docs and process work instructions at the push of a button. Identify where high running costs of legacy systems can be reduced. Expand revenue streams by analyzing your service portfolio... what’s being delivered, to which clients, at what level of profitability. Understand the reality of your data center estates and chart a path to rationalization.
