Get Everyone On The Same Page
Use our documentation and work instruction tools to:
- Provide your frontline staff (customer service or operations teams) with access to work instructions to support the use of your processes. Delivered as PDFs or online work instructions, they can be delivered as whole documents or snippets of content at the point in the process that they are most needed.
- Share high level and detailed process maps with stakeholders for their review and input in the online portal. Here they can annotate comments directly onto the process (no more sending documents via email and hoping that everyone has the latest version).
- Write and share user stories to support development teams. Even link these stories to your JIRA account so developers can access them in a familiar environment.
- Convert your processes into documentation that supports change managers fully understanding changes, so they can devise programmes to support employees.