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Wealth and Asset Management

Operating alpha has become as important as investment alpha.

Know how every part of your operation runs, whoever runs it. Take cost out, evidence your oversight and bring in AI with confidence.

Talk to our team
Who it’s for

For the firms whose operations matter as much as their investments.

Wealth managers & private banks

Evidence every client outcome.

Show the trail from advice to action to outcome, across every adviser, product and acquired book.

Asset managers

Protect margin across the whole operation.

Take cost out and keep control, in-house or outsourced, across every fund and process.

Alternative managers

Scale your operation as your funds grow.

Keep valuation, fund operations and investor reporting consistent as new strategies and retail products arrive.

Retirement & insurance-linked

Consolidate and migrate with confidence.

See every process, provider and control across legacy books and platforms before you move or combine them.

Customer proof7IM
Growing through acquisition under heavy regulatory scrutiny, and needing its highest-risk client processes documented and held to one standard as it scaled. With BusinessOptix, it brought its processes into a single golden source and used scenario testing to find bottlenecks before acting on them.
The sheer number of use cases, such as scenario testing and identifying bottlenecks, showed us just how effective and intelligent the BusinessOptix platform is. It’s a vital tool for compliant growth in an industry under heavy regulatory scrutiny.
George MontgomeryRisk and Compliance Lead, 7IM
Who it helps

What it means for each team.

One model. A lens for every team.

COO

Optimize and control every part of the operation, in-house or outsourced. See where cost and risk really sit. Decide where to act first.

Head of operations and oversight

Run the operation from evidence, not spreadsheets. See how every process performs, whoever runs it. Act on issues before they become incidents.

Head of outsourcing oversight

Know exactly what you’ve outsourced and how it’s overseen. Connect each provider to the processes, service levels and controls involved. Show your oversight on demand.

Chief Compliance Officer

Prove compliance from the work itself. See how every control operates in practice. Have the evidence ready before anyone asks.

Chief Risk Officer

Strengthen resilience across every important business service. See the people, processes and providers each one depends on. Fix the weak points before they’re tested.

Tech and AI leaders

Know how each system supports the work. Cut waste in your technology estate. Introduce automation and AI where you know it will work.

From scattered to connected

Everything about how your firm runs, finally in one place.

Today, how your firm runs is spread across documents, systems and providers. With BusinessOptix, it’s one connected model.

Without BusinessOptixWith BusinessOptix
Visibility
  • Processes, systems, controls and provider arrangements live in documents, spreadsheets and contracts across the firm
  • No one can see the whole operation, in-house and outsourced, let alone understand it
  • Decisions about cost, risk and change are made on partial information
Visibility

One view of how the firm runs

Every process, system, control and provider connected, however the work is run.

  • See how the whole operation runs, in-house and outsourced
  • Understand who executes each step, and what you depend on
  • Make decisions on the full picture
Procedures
  • Procedures and work instructions are spread across documents, intranets and people’s heads
  • Every system change, acquisition or new rule means updating them by hand, and versions drift between teams
  • People follow what they think is right, and you can’t show they’re following the current process
Procedures

Procedures your teams can rely on

Current work instructions for everyone doing the work, from one source.

  • Give every team clear, step-by-step procedures for their role
  • Update once when something changes, and every affected procedure follows
  • Show that people are working to the approved process
Oversight and control
  • Controls and provider arrangements held in registers, separate from the work they cover
  • Oversight relies on reports and evidence pieced together for every regulator, auditor and investor
  • Without full confidence you’re in control, every gap is a risk to client trust
Oversight and control

Oversight you can evidence

Controls and providers connected to the work they cover.

  • Design, test and monitor controls where the work happens
  • Map every provider to the processes and controls you rely on
  • Answer any regulator, auditor or investor with evidence that’s already there
Cost
  • The cost of the operation is spread across teams, providers and systems
  • Manual work, duplicate controls and fragmented technology hide in the detail
  • Cost-cutting moves risk around instead of taking cost out
Cost

See where the cost sits

Find the operating alpha in how the work is actually done.

  • Spot manual work, duplicate controls and bottlenecks
  • Compare the cost of work done in-house and outsourced
  • Decide where to optimize before you invest
Change and AI
  • Mergers, platform moves and T+1 change how the work runs across the firm
  • Programs and AI pilots start without a clear picture of what runs where
  • Change takes longer, costs more and carries more risk than planned
Change and AI

Change the operation without the risk

Know what every change touches, and where AI can safely act.

  • Model the impact of any change before anyone commits
  • Decide where AI may act, the controls around it and who signs it off
  • Prove automation and AI follow the process they were designed for
How it works

Inside the Business Context Platform.

What is a Business Context Platform? →

A client journey linked to the processes, controls and obligations behind it
Trace

Trace every outcome back to the work

Connect regulations and policies to the controls that meet them, the processes they sit in and the client journeys they affect. When anyone asks you to prove good outcomes, the trail is already there.

A process with steps tagged by who carries them out: internal teams, providers and AI agents
Oversee

See who runs each step

Every step shows who carries it out: your own teams, a provider such as an administrator or custodian, or an AI agent, along with the controls that cover it.

Illustrative document repository for client services, alongside an open procedure with steps, roles and controls
Guide

Give every team the procedures they need

Step-by-step work instructions for each role, drawn from the same model as everything else. What people follow always matches how the work is meant to run.

An important business service mapped to the people, processes, providers and systems it depends on
Map

Map what every important business service depends on

Connect each service to the people, processes, providers, systems and information behind it, and keep the map current as the firm changes.

Cost and effort across a set of processes, with manual work and duplicate controls highlighted
Measure

See where the cost sits

Find manual work, duplicate controls, bottlenecks and fragmented technology across the operation, before you commit to a transformation.

Change impact view: the processes, systems, controls and providers a proposed change affects
Model

Know what a change touches before you make it

See the impact of any change across processes, systems, controls, providers and people, and model it before anyone commits.

Process steps marked for AI agents, with their controls and the accountable owner
Approve

Decide where AI may act, and who signs it off

Mark the steps where AI agents can act, the controls around them and the person accountable. Compliance approves it, and audit can see it.

Why now

The operation is now where the margin is won.

Costs are outgrowing revenue

Fee pressure means margin has to come from the operating model. See where the cost sits, in-house and outsourced, and act on it.

Oversight rules are tightening worldwide

From DORA and AIFMD II in Europe to third-party rules in the UK and SEC scrutiny in the US, you have to evidence how you oversee what you delegate.

“Firms cannot delegate any part of this responsibility to a third party.” FCA

Consolidation and platform change are constant

Mergers, platform moves and T+1 all change how the work runs. Know what every change touches before you make it.

AI is moving into production

Agents need an approved definition of the work and clear limits. Decide where AI may act, and who signs it off.

Find your operating alpha.

Tell us how your operation runs today, and who runs which parts of it. We’ll show you what one governed view of it looks like.

Talk to our team