Privacy and Cookies Policy

The policy: This privacy and cookies policy notice is for this website [www.businessoptix.com] served by BusinessOptix Ltd., 7 Wey Court, Mary Road, Guildford, Surrey GU1 4QU, United Kingdom and governs the privacy of those who use it.

The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations.

If you do not agree to the following policy, you may wish to cease viewing or using this website.

Policy key definitions:

Processing of your personal data

Under GDPR, we control and/or process any personal information about you electronically using the following lawful basis.

We are exempt from registration in the ICO Data Protection Register because we process personal data only for:

Lawful basis: Consent

Data retention period: We will continue to process your information under this basis until you withdraw consent, or it is determined your consent no longer exists.

Sharing your information with third parties: only to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you, when working with our trusted partners to respond to your requests and where required by law or to enforce our legal rights.

Transfers of your information outside the European Economic Area: we transfer your information outside of the European Economic Area to our EMS provider (HubSpot) in the United States. We ensure appropriate safeguards are in place with HubSpot who have self-certified themselves as compliant with the EU-U.S. Privacy Shield.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under GDPR your rights are as follows.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control whether cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

We use two distinct types of cookie:

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement, as well as our ISO27001 certification requirements.

Email marketing messages & subscription

Under GDPR we use the consent lawful basis for anyone subscribing to our marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.

Our EMS provider is HubSpot. We may hold the following information about you within our EMS system:

You may yourself view, correct or remove any or all of this data.

We do not share this data with third parties.

Last Updated: 27 September 2019.