“How can I help to create the conditions under which the world that I want to see becomes...
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“The more I practice, the luckier I get”. It’s a quote most often attributed to golf champion Gary...
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Our brains are wired to seek certainty. Indeed, neuroscience has shown our need to know what’s...
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The proposition for Business Process Outsourcing (BPO) tends to ebb and flow between...
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The FCA wants financial sector firms to be more operational resilient. To find out what this means...
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Google operational excellence and you’ll find a host of articles complete with definitions and...
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Robots, in the form of robotic process automation, have made the move from the factory floor to the...
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In our previous blog Test, Fail and Learn Safely, we described digital simulations as a way to...
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How much easier would your job in transformation be if you could know in advance the outcomes of...
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As insurance leaders, you don’t need us to tell you that risk is the name of the insurance game....
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The Internet has brought businesses a wide range of benefits, but it’s also imposed costs. One of...
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In Business Process Management, terms like process mapping, process modeling and process mining are...
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