Knowledge is a company asset. I’m not talking about IP, patents, or secret formulas but rather the...
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Tennis is one of the most solitary of sports; one person battling it out on court against another....
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Our brains are wired to seek certainty. Indeed, neuroscience has shown our need to know what’s...
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The proposition for Business Process Outsourcing (BPO) tends to ebb and flow between...
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How much easier would your job in transformation be if you could know in advance the outcomes of...
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Business process analysis provides organizations with the insights you need to improve business...
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It is one thing to say you are digital and another thing to actually be digital. Digital can’t just...
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innovation noun 1: a new idea, method, or device: NOVELTY 2: the introduction of something new
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You’ve made the decision: your organization (or an area of your organization) needs to transform....
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On any journey to process improvement, the first step is understanding your process or processes....
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