Business Process Transparency
"You can’t change, what you can’t see!” Business process transparency is fundamental to the principle of performance improvement.
Whether it’s your customer experience, supply chain, customer service, or employee onboarding process, with your team able to see and understand them them, they can make informed decisions about which to remove, optimize or add.
From Understanding Processes to Redesign and Delivery
Our process discovery tools will help discover existing processes and then visualize them with our mapping and modeling tools. Our process mining tools are especially useful for uncovering fact-based process insights that manual analysis is likely to miss.
With this level of transparency and rich insights, you can build a prioritized list of opportunities for improvement that can propel you forward into design and delivery.
Using our scenario modeling and simulation tools, create and test several alternative options before selecting the preferred choice – all in a user-friendly environment that allows for testing from minor tweaks to radical changes without impacting live environments. In this context, test a change to the process flow or move whole teams around to see the potential impact across a function or the entire organization.
Our collaborative capabilities also allow all stakeholders to see and contribute to transparent process design in the same environment (no need to track and manage work via disparate sources such as email, Visio, or Excel spreadsheets).
Once process designs are complete, our comprehensive documentation creation tools will help you generate guided documentation and work instructions.
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