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Welcome to Your BusinessOptix Update

Innovation moves fast, and so do we. At BusinessOptix, we're continuously evolving how organizations design, manage, and transform operations.

In this issue: discover the latest capabilities from our newest platform version, Monarch. Accelerate insights with Discovery Agent, grow your skills with Academy certifications, and join our upcoming webinar with AbbVie.

Monarch Product Updates: Smarter Workspaces
Personalized, Branded Workspaces

Monarch’s redesigned Workspaces are your new command center for process intelligence. Get a unified view of data, insights, and content—tailored to your structure, brand, and user roles.

Workspaces are built in collaboration with our Customer Success team to align precisely with your business needs and design standards.

Learn more about Workspaces

businessoptix-workspace-example

Accelerate Discovery with AI-Driven Insights
Introducing Discovery Agent

Speed up process discovery by up to 83%. Discovery Agent analyzes unstructured content (like SOPs and transcripts) and turns it into structured, reusable process models and other key outputs, all in minutes.

With a simple, chat-based interface, teams can:

  • Visualize end-to-end workflows
  • Identify inefficiencies
  • Understand how work actually happens

Explore Discovery Agent

Grow Your Skills with BusinessOptix Academy

New in the Academy:

  • Power User Certification (Monarch)
  • Navigation (Monarch)
  • Coming soon: Spanish-language certifications

Stay ahead with the latest platform enhancements.

Webinar Spotlight: AbbVie + BusinessOptix

Setting the Foundation for AI in the Future of Process Excellence
November 18, 2025| 10:30 AM EST
Hosted by PEX Network 

Join leaders from AbbVie and BusinessOptix for a fireside chat on how to lay the groundwork for AI transformation. Learn how AbbVie mapped clinical trial processes to create ROI, agility, and lasting change.

Speakers:

  • Joy Shelledy, Director, Strategic Change Enablement, AbbVie 
  • Amanda Swearengen, Director II, Strategic Change Enablement, AbbVie 
  • Jeff Alker, Solutions Consultant, BusinessOptix

On the Blog: Driving Sustainable Process Excellence

Discover how process frameworks like APQC help standardize operations, reduce overhead, and align teams across the enterprise. Learn how pairing this structure with BusinessOptix accelerates transformation.

Read the Blog

Support & Next Steps

Over half of our customers have upgraded to Monarch. Have you?
Reach out to your Customer Success Account Manager or email helpme@businessoptix.com to learn more or start your upgrade.