About us

At BusinessOptix, we believe in combining the power of people and technology to deliver transformational process intelligence.

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Our platform equips organizations to map out even the most complex processes, pinpoint areas of growth, cost reduction, and automation whilst fostering a teamwork of change – all backed by highly effective customer support. This empowers customers to fully focus on improving effectiveness, managing risks, and ensuring compliance.

Our platform isn’t just about the tech – it’s about unlocking the human experience and insight within each organization. And, by harnessing advanced automation and technologies, including RPA, AI and ERP, we’re not just refining processes; we're fully embracing the skills and passion of every team we work with.

With BusinessOptix, you gain transparency and insight into your processes and procedures, enabling the retirement of manual tasks, reduced waste and enhanced customer experience.

Our platform is fast to deploy, easy to use and delivers immediate results. The BusinessOptix team is here to guide and support you on your process management and transformational journey.

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Industry Recognition

BusinessOptix has been recognized by the world’s leading industry experts and analysts, including Gartner, Forrester and NelsonHall, for delivering market-leading process intelligence capabilities.

Read press release
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Customers

BusinessOptix works with organizations focused on transforming and continuously improving their business operations across a wide variety of use cases.

Our customers operate across a diverse range of industries, from finance and healthcare to manufacturing and consultancy, to address mission-critical challenges such as workflow inefficiencies, legacy system transitions and operational resilience.

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What they all have in common is a focus on using Process Intelligence to harness real-time insights that drive business performance and digital transformations.

They work with us to overcome efficiency bottlenecks, strategically overhaul outdated processes, improve compliance and sharpen their competitive edge by turning operational challenges into unique market advantages.

Read more about our customers here.

Read Case studies

What makes us stand out from the crowd?

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Process Intelligence Experts: We are practitioners, many of us have walked the business and transformation paths our customers are on. Our customers love getting value quickly from our down-to-earth practical approach. Customers tell us that our low-friction onboarding, training model and tailored support sets us apart. 

 

Data-Driven Connected Transparency: BusinessOptix is at its core a data-driven process repository, providing end-to-end Process and Operational Intelligence. BusinessOptix Digital Twin is a collaborative ‘single source of the truth’, with the ability to model an organization cross-functionally and from multiple perspectives.

 

 

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Independent and Agile: BusinessOptix is great out of the box but can be easily configured to meet the unique needs of large organizations - without losing its core focus. We can move fast and integrate widely, ingesting data (models, metrics, processes) from multiple sources, which means Customers get moving quickly.

 

Partner Ecosystem: We have an abundant network of technology and consultant partners, whom we can use or connect customers with, speeding up delivery of our customers' businesses outcomes.

 

Customer Focused: We work closely with our Customers on their individual use cases, configuration and training needs. ​Organizations come to us with disparate initiatives and projects that are not tied together. We help them weave that together as business outcomes not just technology outcomes. We listen to our Customers' needs and collaborate on solutions with them. 

 

 

Clients and Partners

We work closely with clients and a world-class network of partners, including leading technology providers, business process outsourcers (BPOs), and consulting firms. These partnerships enrich the BusinessOptix ecosystem, ensuring that clients benefit from tailored strategies and cutting-edge integrations to navigate their unique challenges, objectives and opportunities.

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