Forrester Recognizes BusinessOptix Process Mining & Documentation Capabilities

Kansas City, MO/Guildford, Surrey – 22nd January 2020, BUSINESSOPTIX, the provider of a cloud-based Business Transformation Suite, today announces that Forrester recognizes their process mining and documentation capabilities.

In the newly published ‘Now Tech Process Mining And Documentation Providers’ report, Forrester* describes process mining providers as: “platforms that analyze processes based on output from line-of-business system event logs, realtime system data, client-side clicks, and keyboard user activity. They also provide visualization and analysis tools for process and business analysts to identify areas for process improvement.” Documentation providers are described as allowing: “collaborative documentation of as-is processes as well as platforms to define and drive consensus for future-state processes.”

“For our clients, the combination of process mining and documentation capabilities enables them to manage end-to-end initiatives that seamlessly transition from understanding and creating process models to sharing them with team members and creating support material”, said Peter McInally, CEO, BusinessOptix.

“Starting with process mining they gain an accurate and objective understanding of their processes to support making the right decisions about how they eliminate, bottlenecks and optimize processes to reach higher standards. Our documentation capabilities enable clients to create detailed views that include the process models and the associated meta data in digestible form that drive discussion and collaboration, and can support meeting compliance requirements”, he continued.

BusinessOptix process mining and documentation capabilities are part of their Business Transformation Suite. Other capabilities include operating model design, process mapping, scenario modelling and simulations, work instructions and planning and analysis.

Going beyond software, BusinessOptix also offers professional services and advice to support organizations who would like help and support to get started. Contact the team at for more information.


About BusinessOptix

At BusinessOptix, we help organizations Control Today, Navigate Tomorrow™ to achieve the next level of customer and operational excellence. Our cloud-based platform is used by hundreds of global firms to capture and redefine business operating models, accelerate transformations across the enterprise, improve operational efficiencies and streamline go-to-market processes. Built for business ease of use, the platform enables organizations to define the current state, design the optimal future state and deliver an actionable plan to achieve and maintain transformations leading to a more efficient, effective digital future to better serve customers and achieve business results.

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* Forrester’s Overview Of 21 Process Mining And Documentation Providers by Rob Koplowitz January 6, 2020