Operational Resilience

How can BusinessOptix help?

Our end-to-end process transformation platform offers standout capabilities to support compliance with the new FCA rules, including:

Process mining and process modeling to rapidly document current operations in case your operating procedure documentation has not kept pace with changes on the shop floor. Alternatively, it may be useful to create new views of current models to support the resilience analysis. This baseline documentation is stored in the platform and provides a dynamic copy of your real-life operations, which we call a digital twin.

Scenario modeling to deliver the FCA’s testing requirement by using process simulation tools. These can illustrate the impact of disruptions on various services and inform your lessons learned analysis. Improvements can be tested prior to roll-out to prove they will have the desired impact—particularly vital when the business service is delivered partly in-house, and part outsourced. It’s also a more cost-effective way to achieve compliance than running physical tests and disruption role plays.

Integration with your risk and controls register. So that your risk governance is in step with resilience analysis and key controls are maintained when those important business services are operating within and recovering from a disruption event.

Support for audits to prove compliance. Because all the information you need is in one place, it is far easier to perform these reviews. And because it reflects the reality of your operations (via digital twin) it is far more accurate and up-to-date than any alternative methods. To recap, we store:

• the documentation for your important business services, and the links to the source
• the results of scenario testing
• any changes that have been made to important business services.
• the processes for reviews and updates