AI Investment Is Soaring. Governance Readiness? Still Lagging. AI is everywhere. In fact, 95% of...
Read our blog
Still Struggling to Scale AI? You're Not Alone. In ourprevious post, we explored why AI doesn’t...
Read our blog
The AI Hype Is Real — But So Is the ROI Problem We’re past the “should we use AI?” phase. Now, it’s...
Read our blog
When it comes to deciding how to improve the way your organization operates, it can often feel like...
Read our blog
Decisions shape every aspect of a business, whether they are big or small, strategic or...
Read our blog
94% of executives don’t believe that the current process insights available to them meet their...
Read our blog
In our last blog post, we explored the key things that client-side executives want in process...
Read our blog
In today's shared service ecosystems, the need for effective collaboration between clients and...
Read our blog
Let’s face it: in today’s crazy, ever-changing business world, keeping a handle on risks is more...
Read our blog
Risks are a double-edged sword in the business world; they have the potential to either erode...
Read our blog
Safe to say that Artificial Intelligence (AI) is rapidly changing the way businesses will deliver...
Read our blog
Trying to figure out and improve how your business works can feel like trying to find your way...
Read our blog
A Process Management Repository (PMR) is a digital platform designed to store, manage, organize and...
Read our blog
In today’s dynamic and uncertain business landscape, developing a Digital Twin of an organization...
Read our blog
If you’re one of the 70% of organizations that are currently looking at significant cost reduction...
Read our blog
Process transformation initiatives consistently face the same challenge. On the one side, there is...
Read our blog
In today's rapidly evolving business landscape, the need for resilience has never been more...
Read our blog
In 2020, a global retail giant, faced with declining sales and mounting costs due to economic...
Read our blog
No one wants more complaints. Complaints are a sign that something has gone wrong and that...
Read our blog
Remember when a cup of coffee cost a dollar? Well, those days are long gone. Today, a cup of joe...
Read our blog
Many of us make New Year’s resolutions and set ourselves goals, both personally and professionally....
Read our blog
“How are you feeling about your upcoming audit?” might be the corporate equivalent of asking if...
Read our blog
Imagine wanting to upgrade the kitchen and bathrooms of an old house. You have shiny new designs...
Read our blog
It seems like everything is expensive these days and on huge backorder. Do you want a new iPhone 14...
Read our blog
“We’re unveiling a bold, new business strategy!” Many of us have sat through all-hands meetings...
Read our blog
Most of us are resistant to change. We take comfort in the familiar and how we’ve always done...
Read our blog
Are you a fan of the National Geographic channel or David Attenborough's nature spectaculars? If...
Read our blog
Have you ever tried to make mayonnaise from scratch? It’s one of those amazing examples of culinary...
Read our blog
"Hindsight is 20/20" is a phrase that carries a certain irony given what a year 2020 was. On...
Read our blog
"I think that all government is a waste of taxpayer money. My dream is to have the park system...
Read our blog
Most businesspeople would be surprised (to say the least) if they walked into a Finance department...
Read our blog
Overstretched systems with irritating but tolerable inefficiencies under normal conditions can,...
Read our blog
Many younger adults can't remember anything but online shopping. They don’t remember when, if you...
Read our blog
How do you choose a new restaurant to eat at these days? The odds are that either someone you trust...
Read our blog
Picture the scene: you've snagged a coveted reservation at the buzzy new restaurant in town. The...
Read our blog
The term "Great Resignation" was coined in March 2021 to describe what some thought was a temporary...
Read our blog
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that,...
Read our blog
The original T.V. show, Star Trek, was first broadcast 55 years ago. Over three seasons, which...
Read our blog
Knowledge is a company asset. I’m not talking about IP, patents, or secret formulas but rather the...
Read our blog
Although the news keeps us informed, everything we see, hear, and read is chosen by publishers and...
Read our blog
Tennis is one of the most solitary of sports; one person battling it out on court against another....
Read our blog
“How can I help to create the conditions under which the world that I want to see becomes...
Read our blog
“The more I practice, the luckier I get”. It’s a quote most often attributed to golf champion Gary...
Read our blog
Our brains are wired to seek certainty. Indeed, neuroscience has shown our need to know what’s...
Read our blog
The proposition for Business Process Outsourcing (BPO) tends to ebb and flow between...
Read our blog
The FCA wants financial sector firms to be more operational resilient. To find out what this means...
Read our blog
Google operational excellence and you’ll find a host of articles complete with definitions and...
Read our blog
Robots, in the form of robotic process automation, have made the move from the factory floor to the...
Read our blog
In our previous blog Test, Fail and Learn Safely, we described digital simulations as a way to...
Read our blog
How much easier would your job in transformation be if you could know in advance the outcomes of...
Read our blog
As insurance leaders, you don’t need us to tell you that risk is the name of the insurance game....
Read our blog
The Internet has brought businesses a wide range of benefits, but it’s also imposed costs. One of...
Read our blog
In Business Process Management, terms like process mapping, process modeling and process mining are...
Read our blog
Imagine yourself as an explorer, an Indiana Jones or a Laura Croft, seeking out buried treasure,...
Read our blog
Each summer, for over 200 years, groups of people throughout Catalonia come together to form...
Read our blog
Business process management and “transformation” mean different things to different people and...
Read our blog
In a time of great disruption, comes the chance to capture opportunity. It may not feel like this...
Read our blog
Ever stared at a collection of saws, hammers, or screwdrivers in a hardware store, wondering which...
Read our blog
Can you solve this riddle? What is it that 81% of financial services organizations agree can offer...
Read our blog
Business process analysis provides organizations with the insights you need to improve business...
Read our blog
It is one thing to say you are digital and another thing to actually be digital. Digital can’t just...
Read our blog
innovation noun 1: a new idea, method, or device: NOVELTY 2: the introduction of something new
Read our blog
As part of your process mining exercise, data has been pulled from multiple sources, it’s been...
Read our blog
On March 29, 2021, the FCA, the PRA and the Bank of England published their final rules and...
Read our blog
Business process transformation can seem like an overwhelming task. With a focus on modern...
Read our blog
What is process mining? On your journey to improve your business processes, you need to understand...
Read our blog
Using Target Operating Models to drive transformation You’re managing a more complex business...
Read our blog
In the insurance industry, operational resilience has recently been tested to the limit.
Read our blog
You’ve made the decision: your organization (or an area of your organization) needs to transform....
Read our blog
Connecting a company’s strategy to execution is vital to achieving the organization’s agility and...
Read our blog
In Who Doesn’t Want a Crystal Ball?, we introduced you to the concept of a digital twin for your...
Read our blog
We have always believed that scenario-thinking plus the right data plus automation equals a truly...
Read our blog
On any journey to process improvement, the first step is understanding your process or processes....
Read our blog
Change is hard. Anyone who tells you otherwise is lying. Think about New Year’s resolutions for a...
Read our blog
There’s a school of thought that says a tool is only as useful as the vision, skill and ambition of...
Read our blog
Fail fast, fail often. It’s a mantra that took root in Silicon Valley’s start-up culture at the...
Read our blog
Wouldn’t it be easier to make decisions if you could see into the future? Who wouldn’t want to know...
Read our blog