BusinessOptix Blog

AI Investment Is Soaring. Governance Readiness? Still Lagging. AI is everywhere. In fact, 95% of...

Still Struggling to Scale AI? You're Not Alone. In ourprevious post, we explored why AI doesn’t...

The AI Hype Is Real — But So Is the ROI Problem We’re past the “should we use AI?” phase. Now, it’s...

When it comes to deciding how to improve the way your organization operates, it can often feel like...

Decisions shape every aspect of a business, whether they are big or small, strategic or...

94% of executives don’t believe that the current process insights available to them meet their...

In our last blog post, we explored the key things that client-side executives want in process...

In today's shared service ecosystems, the need for effective collaboration between clients and...

Let’s face it: in today’s crazy, ever-changing business world, keeping a handle on risks is more...

Risks are a double-edged sword in the business world; they have the potential to either erode...

Safe to say that Artificial Intelligence (AI) is rapidly changing the way businesses will deliver...

Trying to figure out and improve how your business works can feel like trying to find your way...

A Process Management Repository (PMR) is a digital platform designed to store, manage, organize and...

In today’s dynamic and uncertain business landscape, developing a Digital Twin of an organization...

If you’re one of the 70% of organizations that are currently looking at significant cost reduction...

Process transformation initiatives consistently face the same challenge. On the one side, there is...

In today's rapidly evolving business landscape, the need for resilience has never been more...

In 2020, a global retail giant, faced with declining sales and mounting costs due to economic...

No one wants more complaints. Complaints are a sign that something has gone wrong and that...

Remember when a cup of coffee cost a dollar? Well, those days are long gone. Today, a cup of joe...

Many of us make New Year’s resolutions and set ourselves goals, both personally and professionally....

“How are you feeling about your upcoming audit?” might be the corporate equivalent of asking if...

Imagine wanting to upgrade the kitchen and bathrooms of an old house. You have shiny new designs...

It seems like everything is expensive these days and on huge backorder. Do you want a new iPhone 14...

“We’re unveiling a bold, new business strategy!” Many of us have sat through all-hands meetings...

Most of us are resistant to change. We take comfort in the familiar and how we’ve always done...

Are you a fan of the National Geographic channel or David Attenborough's nature spectaculars? If...

Have you ever tried to make mayonnaise from scratch? It’s one of those amazing examples of culinary...

"Hindsight is 20/20" is a phrase that carries a certain irony given what a year 2020 was. On...

"I think that all government is a waste of taxpayer money. My dream is to have the park system...

Most businesspeople would be surprised (to say the least) if they walked into a Finance department...

Overstretched systems with irritating but tolerable inefficiencies under normal conditions can,...

Many younger adults can't remember anything but online shopping. They don’t remember when, if you...

How do you choose a new restaurant to eat at these days? The odds are that either someone you trust...

Picture the scene: you've snagged a coveted reservation at the buzzy new restaurant in town. The...

The term "Great Resignation" was coined in March 2021 to describe what some thought was a temporary...

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that,...

The original T.V. show, Star Trek, was first broadcast 55 years ago. Over three seasons, which...

Knowledge is a company asset. I’m not talking about IP, patents, or secret formulas but rather the...

Although the news keeps us informed, everything we see, hear, and read is chosen by publishers and...

Tennis is one of the most solitary of sports; one person battling it out on court against another....

“How can I help to create the conditions under which the world that I want to see becomes...

“The more I practice, the luckier I get”. It’s a quote most often attributed to golf champion Gary...

Our brains are wired to seek certainty. Indeed, neuroscience has shown our need to know what’s...

The proposition for Business Process Outsourcing (BPO) tends to ebb and flow between...

The FCA wants financial sector firms to be more operational resilient. To find out what this means...

Google operational excellence and you’ll find a host of articles complete with definitions and...

Robots, in the form of robotic process automation, have made the move from the factory floor to the...

In our previous blog Test, Fail and Learn Safely, we described digital simulations as a way to...

How much easier would your job in transformation be if you could know in advance the outcomes of...

As insurance leaders, you don’t need us to tell you that risk is the name of the insurance game....

The Internet has brought businesses a wide range of benefits, but it’s also imposed costs. One of...

In Business Process Management, terms like process mapping, process modeling and process mining are...

Imagine yourself as an explorer, an Indiana Jones or a Laura Croft, seeking out buried treasure,...

Each summer, for over 200 years, groups of people throughout Catalonia come together to form...

Business process management and “transformation” mean different things to different people and...

In a time of great disruption, comes the chance to capture opportunity. It may not feel like this...

Ever stared at a collection of saws, hammers, or screwdrivers in a hardware store, wondering which...

Can you solve this riddle? What is it that 81% of financial services organizations agree can offer...

Business process analysis provides organizations with the insights you need to improve business...

It is one thing to say you are digital and another thing to actually be digital. Digital can’t just...

innovation noun 1: a new idea, method, or device: NOVELTY 2: the introduction of something new

As part of your process mining exercise, data has been pulled from multiple sources, it’s been...

On March 29, 2021, the FCA, the PRA and the Bank of England published their final rules and...

Business process transformation can seem like an overwhelming task. With a focus on modern...

What is process mining? On your journey to improve your business processes, you need to understand...

Using Target Operating Models to drive transformation You’re managing a more complex business...

In the insurance industry, operational resilience has recently been tested to the limit.

You’ve made the decision: your organization (or an area of your organization) needs to transform....

Connecting a company’s strategy to execution is vital to achieving the organization’s agility and...

In Who Doesn’t Want a Crystal Ball?, we introduced you to the concept of a digital twin for your...

We have always believed that scenario-thinking plus the right data plus automation equals a truly...

On any journey to process improvement, the first step is understanding your process or processes....

Change is hard. Anyone who tells you otherwise is lying. Think about New Year’s resolutions for a...

There’s a school of thought that says a tool is only as useful as the vision, skill and ambition of...

Fail fast, fail often. It’s a mantra that took root in Silicon Valley’s start-up culture at the...

Wouldn’t it be easier to make decisions if you could see into the future? Who wouldn’t want to know...