Safe to say that Artificial Intelligence (AI) is changing the way businesses will deliver their...
Read More
“Just what do you think you're doing, Dave? I honestly think you ought to sit down calmly, take a...
Read More
Trying to figure out and improve how your business works can feel like trying to find your way...
Read More
A Process Management Repository (PMR) is a digital platform designed to store, manage, organize and...
Read More
In today’s dynamic and uncertain business landscape, developing a Digital Twin of an organization...
Read More
If you’re one of the 70% of organizations that are currently looking at significant cost reduction...
Read More
Process transformation initiatives consistently face the same challenge. On the one side, there is...
Read More
In today's rapidly evolving business landscape, the need for resilience has never been more...
Read More
In 2020, a global retail giant, faced with declining sales and mounting costs due to economic...
Read More
No one wants more complaints. Complaints are a sign that something has gone wrong and that...
Read More
Remember when a cup of coffee cost a dollar? Well, those days are long gone. Today, a cup of joe...
Read More
Many of us make New Year’s resolutions and set ourselves goals, both personally and professionally....
Read More
“How are you feeling about your upcoming audit?” might be the corporate equivalent of asking if...
Read More
Imagine wanting to upgrade the kitchen and bathrooms of an old house. You have shiny new designs...
Read More
It seems like everything is expensive these days and on huge backorder. Do you want a new iPhone 14...
Read More
“We’re unveiling a bold, new business strategy!” Many of us have sat through all-hands meetings...
Read More
Most of us are resistant to change. We take comfort in the familiar and how we’ve always done...
Read More
Are you a fan of the National Geographic channel or David Attenborough's nature spectaculars? If...
Read More
Have you ever tried to make mayonnaise from scratch? It’s one of those amazing examples of culinary...
Read More
"Hindsight is 20/20" is a phrase that carries a certain irony given what a year 2020 was. On...
Read More
"I think that all government is a waste of taxpayer money. My dream is to have the park system...
Read More
Most businesspeople would be surprised (to say the least) if they walked into a Finance department...
Read More
Overstretched systems with irritating but tolerable inefficiencies under normal conditions can,...
Read More
Many younger adults can't remember anything but online shopping. They don’t remember when, if you...
Read More
How do you choose a new restaurant to eat at these days? The odds are that either someone you trust...
Read More
Picture the scene: you've snagged a coveted reservation at the buzzy new restaurant in town. The...
Read More
The term "Great Resignation" was coined in March 2021 to describe what some thought was a temporary...
Read More
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that,...
Read More
The original T.V. show, Star Trek, was first broadcast 55 years ago. Over three seasons, which...
Read More
Knowledge is a company asset. I’m not talking about IP, patents, or secret formulas but rather the...
Read More
Although the news keeps us informed, everything we see, hear, and read is chosen by publishers and...
Read More
Tennis is one of the most solitary of sports; one person battling it out on court against another....
Read More
“How can I help to create the conditions under which the world that I want to see becomes...
Read More
“The more I practice, the luckier I get”. It’s a quote most often attributed to golf champion Gary...
Read More
Our brains are wired to seek certainty. Indeed, neuroscience has shown our need to know what’s...
Read More
The proposition for Business Process Outsourcing (BPO) tends to ebb and flow between...
Read More
The FCA wants financial sector firms to be more operational resilient. To find out what this means...
Read More
Google operational excellence and you’ll find a host of articles complete with definitions and...
Read More
Robots, in the form of robotic process automation, have made the move from the factory floor to the...
Read More
In our previous blog Test, Fail and Learn Safely, we described digital simulations as a way to...
Read More
How much easier would your job in transformation be if you could know in advance the outcomes of...
Read More
As insurance leaders, you don’t need us to tell you that risk is the name of the insurance game....
Read More
The Internet has brought businesses a wide range of benefits, but it’s also imposed costs. One of...
Read More
In Business Process Management, terms like process mapping, process modeling and process mining are...
Read More
Imagine yourself as an explorer, an Indiana Jones or a Laura Croft, seeking out buried treasure,...
Read More
Each summer, for over 200 years, groups of people throughout Catalonia come together to form...
Read More
Business process management and “transformation” mean different things to different people and...
Read More
In a time of great disruption, comes the chance to capture opportunity. It may not feel like this...
Read More
Ever stared at a collection of saws, hammers, or screwdrivers in a hardware store, wondering which...
Read More
Can you solve this riddle? What is it that 81% of financial services organizations agree can offer...
Read More
Business process analysis provides organizations with the insights you need to improve business...
Read More
It is one thing to say you are digital and another thing to actually be digital. Digital can’t just...
Read More
innovation noun 1: a new idea, method, or device: NOVELTY 2: the introduction of something new
Read More
As part of your process mining exercise, data has been pulled from multiple sources, it’s been...
Read More
On March 29, 2021, the FCA, the PRA and the Bank of England published their final rules and...
Read More
Business process transformation can seem like an overwhelming task. With a focus on modern...
Read More
What is process mining? On your journey to improve your business processes, you need to understand...
Read More
Using Target Operating Models to drive transformation You’re managing a more complex business...
Read More
In the insurance industry, operational resilience has recently been tested to the limit.
Read More
You’ve made the decision: your organization (or an area of your organization) needs to transform....
Read More
Connecting a company’s strategy to execution is vital to achieving the organization’s agility and...
Read More
In Who Doesn’t Want a Crystal Ball?, we introduced you to the concept of a digital twin for your...
Read More
We have always believed that scenario-thinking plus the right data plus automation equals a truly...
Read More
On any journey to process improvement, the first step is understanding your process or processes....
Read More
Change is hard. Anyone who tells you otherwise is lying. Think about New Year’s resolutions for a...
Read More
There’s a school of thought that says a tool is only as useful as the vision, skill and ambition of...
Read More
Fail fast, fail often. It’s a mantra that took root in Silicon Valley’s start-up culture at the...
Read More
Wouldn’t it be easier to make decisions if you could see into the future? Who wouldn’t want to know...
Read More